We at Chiang Heng Gold & Diamond Sdn. Bhd. ( Chiang Heng Jewellery ) value your personal data and privacy very highly. We know how important it is to protect your personal data. We pledge to comply with the requirements of all applicable data protection laws and regulations in relation to personal data protection.
Please read this Statement of Privacy to be more aware about our policy on collecting, using and disclosing personal information. Chiang Heng Jewellery update this Statement of Privacy to reflect company and user’s feedback. We encourage you to review this Statement periodically to be informed of how we are protecting your personal information.
Chiang Heng Jewellery treats personal information, such as your name, email address or telephone number as confidential. We promise your personal information will not be disclosed to any third parties. We will not use or sell your personal information to third party unless:
Chiang Heng Jewellery is committed to protecting the security of your personal information. We use password set up by users to help protect your personal information from unauthorized access, use, or disclosure. Users are fully responsible for protecting their password. If users are using public computer, please logout before leaving to prevent disclosure of personal information.
The types of personal data that we collect will depend on the nature of your dealings with us. We may collect personal data from you by the following channels:
We may collect from you the following information which may contain personal data as defined under applicable data protection laws and regulations:
We collect, retain and use personal information about you for the following purposes:
We automatically collect anonymous data relating to your online session to gather statistical information on our server's usage and to help us better meet your demands and expectations. This may include but is not limited to your browser type and version, your operating system, your IP address, access dates and times, your device ID, your mobile network information, your location (with your permission) and/or domain name.
You are not obliged to provide the personal data as may be required by us. However, we may not be able to provide you with our products and services or our information, sales and marketing materials if you do not provide us with the requested data.
The Personal Data provided to us will be kept confidential but you agree, consent and authorise us to disclose your Personal Data to the following classes of parties:
As noted above, we may, from time to time, send you sales and marketing materials and information regarding our products and services as stated in C.How do we use personal data paragraphs C(1) & C(2) based on your name and contact details that you have provided to us.
However, we will not use your personal data unless we have received your consent. Suitable measures are implemented to make available to you the option to "opt-out" or "opt-in" as required by applicable law of receiving such sales and marketing materials at the time you provide us with your personal data.
Please note that you can object to such use of your personal data at any time. If you do not want us to retain your personal data for this purpose, you should do so by choosing the "opt-out" option in the relevant membership subscription or registration form, or by choosing to unsubscribe from any marketing email we have sent to you, or by calling our customer service at (+604) 3321588, or by emailing us at [email protected], specifying that you wish to "opt-out".
The newsletter will be sent to the email address you provided when you signed up. It is your responsibility to update your personal details, including your e-mail address. If you no longer wish to receive the newsletter, you can unsubscribe at any time by using the link in the newsletter.
Chiang Heng Jewellery charges RM12 to RM14 per purchase for a single consignee for Peninsular Malaysia and RM14 to RM20 for East Malaysia (Sabah and Sarawak).
The rate charged for the shipping/delivery of your order is calculated according to the size, weight of the items, total number of order, and the destination.
Currently parcels are delivered using the GDEX & POSLAJU courier services only. All addresses are unable to make any adjustment once already in processing. (unless special case)
During peak periods, there may be some delay in shipping. Please bear with us as we could not fulfil the usual next day delivery promise due to large volume of orders, transaction and availability issues.
For more details or inquiries on shipping issues, please contact us at: 04 3321588 or [email protected]
We're sure that you'll love your Chiang Heng Jewellery's item, but on the rare occasion that it isn't 100% right (damaged during shipment or wrong item/type/shade/etc), you can just send it back and we'll be more than happy to give you a full refund or an exchange.
You can send it back to us, just make sure that:
In order to protect customer, we suggest customers should follow the procedures to return item after receiving the confirmation, kindly refer to our return procedure returns-policy.
Customer will receive a call or email notice when item is arrived. When the item is found intact following an examination, Account Department of the company will apply to the bank for refund.
Please allow 14 days working days for your return to be processed. If you requested a refund, bank will be return payment to the original card used to place your order.
Customers would have to bear the postage fees for shipping item(s) back to us during the return process, Please allow 14 working days for this process to be completed.
Please allow a minimum of 14 working days from the date we receive your return package. Refund will based on customer actual paid - Final payment to refund, voucher cannot change into cash term
For more information, kindly contact our customer service 04 332 1588 or email to [email protected]
The terms of this Privacy Statement may be updated, revised, varied and amended from time to time as we deem necessary and the most current version will be the one available on our website chiangheng.com. We will obtain your consent for changes to the terms of this Privacy Statement if such consent is required by applicable law. Any reference in these terms to 'Chiang Heng Jewellery' or 'we' or 'our' or 'us' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
Unless your express consent is required by applicable law, by providing us with your personal data (including by registering for membership of any of our customer or sales and marketing programmes owned, managed and/or controlled by us, registering to attend any of our events, participating in our interactive services or in any way communicating with us), you are accepting the terms of this Privacy Statement and consenting to our collection, retention, disclosure and use of your personal data, including transfer of your personal data overseas, as specified in this Privacy Statement. Further, we will only use and transfer your data for direct marketing purposes as specified in this Privacy Statement.
Please read this Privacy Statement carefully to understand how we will handle your personal data.
The information contained in this website is for general information purposes only. The information is provided by Chiang Heng Jewellery and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, we takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
All content on Chiang Heng Jewellery websites, including but not limited to articles, photos, moving images and graphics, and your customized design, belongs to and is administrated by Chiang Heng Jewellery. You are allowed to produce digital or physical copies of the content for your own personal use only. Also you are allowed to use your pre-design or customized design product for your own personal use only. If you use them for other purpose, we reserved the right to proceed according to appropriate law.
Malaysia gold price were derived from largest commodity exchange market at New York, Hong Kong and London. The bid and spot price between world gold trader will evaluate local gold index which then distribute to the wholesaler, miner and factory before reach to retail market in Malaysia.
Through time, gold price has its ups and down like any other investment instruments or commodities. It is impossible to deny that gold price is stable and has minimal fluctuation based on the volatility of economic and financial condition. In Malaysia, the awareness of people or investors has grown in the past few years. They started to realize the advantage of engage with gold trade.People will need to know the current gold price in order to take advantage on it where they can buy it at low price and sell it at high price later on.
Thus, this is why the factors that affect the gold price must be determined so that people may estimate the timing to buy, hold or sell the gold. This study is made to seek the proofs for the possible factors that affect the gold price in Malaysia. From this research, the most important or most influence factor can also be determined. Simply put, the findings for this research will bring benefit to individual, group as well as the government in analyzing the movement of the gold price.
Local gold price is mainly influenced by the exchange rate. As the ringgit drops further, the retail gold price will increase, this may encourage gold investors to increase their gold investment.
By hovering your mouse to the gold prices chart ( on the top left hand side of website ) you can also view the price of gold for specific days under 'Gold Price'.The rates displayed are subject to change without notice. For your convenience, the final price will be updated on the Product Page according to the product weight you've selected.