Delivery Information


Delivery Information

We want to make your online shopping experience as convenient as possible for you. That’s why we offer several different delivery options, there is NO FREE of charge for delivery service (unless special case).

Whatever works best for you, we’re here to ensure you receive your exciting purchase as easily and conveniently as possible.

How will my online order be packaged?

Included with your order:

  1. Chiang Heng Jewellery’s signature jewellery box
  2. Wrapped with bubble pack added protection during delivery.
  3. Gift-ready paper bag
  4. Invoice for After-Sales Services
  5. Certificates (If Applicable)

Please check our availability delivery service details:

How do I track my order?

Once your order is submitted, you will receive an acknowledgement email quoting an estimated delivery date. You can also check your order status online by logging into ‘ My Account‘, followed by ‘My Order‘ re-directed to the respective carrier’s website, where you can track the delivery status. Customers are also able to track the shipment at by using the Tracking ID provided by the carrier.

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